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eBSEG Mobile Queuing Solution (on top of your traditional Queuing System) is a great option for businesses that want to minimize customer wait time inside the branch and improve customer satisfaction. eBSEG Queuing solution is designed to give your customers the ability to : - Check which branch is empty/crowded thus making people load balance on branches a lot better. - Book a queue number before moving to the branch and moving to the branch only when they are needed. - Get notifications of the current queue number in the line & estimated time for your queue number.